Not Happy? We'll Fix It.
We're a family business, not a faceless corporation. If something's not right with your blanket, we're going to make it right. Period.
Our 30-Day Satisfaction Guarantee
If you're not absolutely thrilled with your blanket within 30 days of receiving it, we'll either remake it or give you a full refund. No questions asked. No fine print. No "but actually..."
How Returns Work (It's Easy, We Promise)
Email Us
Drop us a line at hello@wrappedinlove.com and let us know what's up. Tell us your order number and what went wrong. That's it — no 47-step return authorization process.
We Figure It Out Together
We'll get back to you within 24 hours (usually faster) and work out the best solution — whether that's a remake, a refund, or something else. You choose. We're flexible like that.
Get Your Money Back
Refunds are processed within 5-7 business days back to your original payment method. And yes — we cover return shipping. Because making you pay to return something you're unhappy with would be a pretty terrible look.
Damaged or Defective? We've Got You.
If your blanket arrives damaged or defective, just snap a quick photo and email it to us. We'll ship a brand new replacement right away — no need to send the damaged one back first. Life's too short to wait around for exchanges.
Send Us a PhotoThe Quick Version
Look, we've been doing this since 1999. We know how much these blankets mean to people. If something's not right, it matters to us just as much as it matters to you.